Privacy policy · GDPR Art. 13/14
How we handle your data.
This policy describes which personal data we process, on which legal basis, who the recipients are and which rights you have.
1) Introduction and contact details of the controller
1.1 We are pleased that you are visiting our website and thank you for your interest. Below we inform you about the handling of your personal data when you use our website. Personal data in this context means all data by which you can be personally identified.
1.2 The controller for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Janathan Rajakumar, MrCOLOMBO, Rheinstraße 32, 64283 Darmstadt, Germany, Tel.: 06151 4937670, e-mail: office@mrculombo.com. The controller responsible for the processing of personal data is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.
2) Data collection when visiting our website
2.1 When you use our website for purely informational purposes, i.e. if you do not register or otherwise transmit information to us, we only collect such data as your browser transmits to the page server (so-called “server log files”). When you access our website, we collect the following data, which is technically necessary for us in order to display the website to you:
- Our website visited
- Date and time at the moment of access
- Amount of data sent in bytes
- Source/referrer from which you reached the page
- Browser used
- Operating system used
- IP address used (where applicable: in anonymised form)
The processing is carried out pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data is not passed on or used in any other way. However, we reserve the right to check the server log files retrospectively should there be specific indications of unlawful use.
2.2 For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or enquiries to the controller), this website uses SSL or TLS encryption. You can recognise an encrypted connection by the character string “https://” and the padlock symbol in your browser bar.
3) Hosting & content delivery network
For the hosting of our website and the display of the page content, we use a provider which renders its services, itself or through selected sub-contractors, exclusively on servers within the European Union.
All data collected on our website is processed on these servers.
We have concluded a data processing agreement with the provider, which ensures the protection of our site visitors’ data and prohibits any unauthorised disclosure to third parties.
4) Cookies
In order to make visiting our website attractive and to enable the use of certain functions, we use cookies, i.e. small text files which are stored on your end device. Some of these cookies are automatically deleted again after the browser is closed (so-called “session cookies”), while others remain on your end device for longer and make it possible to save page settings (so-called “persistent cookies”). In the latter case, you can find the storage period in the overview of the cookie settings of your web browser.
Insofar as personal data is also processed by individual cookies used by us, the processing is carried out pursuant to Art. 6(1)(b) GDPR either for the performance of the contract, pursuant to Art. 6(1)(a) GDPR in the case of consent given, or pursuant to Art. 6(1)(f) GDPR to safeguard our legitimate interests in the best possible functionality of the website and in a customer-friendly and effective design of the site visit.
You can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them, or so that the acceptance of cookies is excluded for certain cases or in general.
Please note that if cookies are not accepted, the functionality of our website may be restricted.
5) Contacting us
5.1 WhatsApp Business
You have the option of contacting us via the messaging service WhatsApp of WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. For this purpose, we use the so-called “Business version” of WhatsApp.
If you contact us via WhatsApp in connection with a specific transaction (for example an order you have placed), we store and use the mobile telephone number you use with WhatsApp and – if provided – your first name and surname pursuant to Art. 6(1)(b) GDPR in order to process and respond to your request. On the same legal basis, we may ask you via WhatsApp to provide further data (order number, customer number, address or e-mail address) in order to be able to assign your enquiry to a specific transaction.
If you use our WhatsApp contact for general enquiries (for example regarding our range of services, availability or our website), we store and use the mobile telephone number you use with WhatsApp and – if provided – your first name and surname pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in providing the requested information efficiently and promptly.
Your data is only ever used to respond to your request via WhatsApp. It is not passed on to third parties.
Please note that WhatsApp Business obtains access to the address book of the mobile end device we use for this purpose and automatically transfers telephone numbers stored in the address book to a server of the parent company Meta Platforms Inc. in the USA. To operate our WhatsApp Business account, we use a mobile end device in whose address book only the WhatsApp contact details of those users are stored who have also contacted us via WhatsApp.
This ensures that every person whose WhatsApp contact details are stored in our address book has already consented, pursuant to Art. 6(1)(a) GDPR, to the transmission of their WhatsApp telephone number from the address books of their chat contacts when first using the app on their device by accepting the WhatsApp terms of use. A transmission of data of users who do not use WhatsApp and/or have not contacted us via WhatsApp is thereby excluded.
For the purpose and scope of the data collection and the further processing and use of the data by WhatsApp, as well as your rights in this regard and setting options for protecting your privacy, please refer to the WhatsApp privacy notice: https://www.whatsapp.com
We have concluded a data processing agreement with the provider, which protects our site visitors’ data and prohibits disclosure to third parties.
In the course of the processing operations mentioned above, data may be transferred to servers of Meta Platforms Inc. in the USA.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision of the European Commission, ensures compliance with the European level of data protection.
5.2 When you contact us (e.g. via contact form or e-mail), personal data is processed – exclusively for the purpose of processing and responding to your request and only to the extent necessary for this purpose.
The legal basis for the processing of this data is our legitimate interest in responding to your request pursuant to Art. 6(1)(f) GDPR. If your contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6(1)(b) GDPR. Your data will be deleted once it can be inferred from the circumstances that the matter concerned has been conclusively resolved, and provided that no statutory retention obligations prevent this.
6) Data processing when opening a customer account
Pursuant to Art. 6(1)(b) GDPR, personal data will continue to be collected and processed to the extent necessary in each case if you provide it to us when opening a customer account. You can find out which data is required for opening an account from the input mask of the corresponding form on our website.
You can delete your customer account at any time by sending a message to the above-mentioned address of the controller. After deletion of your customer account, your data will be deleted provided that all contracts concluded through it have been fully performed, no statutory retention periods prevent this and we have no continuing legitimate interest in further storage.
7) Use of customer data for direct marketing
7.1 Subscribing to our e-mail newsletter
If you subscribe to our e-mail newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your e-mail address. The provision of further data is voluntary and is used in order to address you personally. For sending the newsletter, we use the so-called double opt-in procedure, which ensures that you only receive newsletters once you have expressly confirmed your consent to receiving the newsletter by clicking on a verification link sent to the e-mail address provided.
By activating the confirmation link, you give us your consent to the use of your personal data pursuant to Art. 6(1)(a) GDPR. In doing so, we store your IP address as registered by your Internet service provider (ISP) as well as the date and time of the subscription in order to be able to trace any possible misuse of your e-mail address at a later date. The data collected by us when you subscribe to the newsletter is used strictly for this purpose only.
You can unsubscribe from the newsletter at any time via the link provided for this purpose in the newsletter or by sending a corresponding message to the controller named at the beginning. After you have unsubscribed, your e-mail address will be deleted from our newsletter distribution list without undue delay, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond this in a manner permitted by law and about which we inform you in this policy.
7.2 Shopping basket reminders by e-mail
If you abandon your purchase with us before completing the order, you have the option of being reminded once by e-mail of the contents of your virtual shopping basket.
The only mandatory information for sending this reminder is your e-mail address. The provision of further data is voluntary and may be used in order to address you personally. For sending the e-mail, we use the so-called double opt-in procedure, which ensures that you only receive a notification once you have expressly confirmed your consent to this by clicking on a verification link sent to the e-mail address provided.
By activating the confirmation link, you give us your consent to the use of your personal data pursuant to Art. 6(1)(a) GDPR for sending a shopping basket reminder. In doing so, we store your IP address as registered by your Internet service provider (ISP) as well as the date and time of the subscription in order to be able to trace any possible misuse of your e-mail address at a later date. The data collected by us when you subscribe to our e-mail notification service is used strictly for this purpose only.
You can unsubscribe from the shopping basket reminders at any time by sending a corresponding message to the controller named at the beginning. After you have unsubscribed, your e-mail address will be deleted from our distribution list set up for this purpose without undue delay, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond this in a manner permitted by law and about which we inform you in this policy.
8) Data processing for order handling
8.1 Insofar as necessary for the performance of the contract for delivery and payment purposes, the personal data collected by us will be passed on pursuant to Art. 6(1)(b) GDPR to the commissioned transport company and the commissioned credit institution.
If, on the basis of a corresponding contract, we owe you updates for goods with digital elements or for digital products, we process the contact details you provided when placing the order in order to inform you personally within the scope of our statutory information obligations pursuant to Art. 6(1)(c) GDPR. Your contact details are used strictly for this purpose only, for notifications about updates owed by us, and are processed by us for this purpose only to the extent necessary for the respective information.
For the handling of your order, we also work together with the following service provider(s), who support us in whole or in part in the performance of concluded contracts. Certain personal data is transmitted to these service providers in accordance with the following information.
8.2 Disclosure of personal data to shipping service providers
- Deutsche Post
As transport service provider, we use the following provider: Deutsche Post AG, Charles-de-Gaulle-Straße 20, 53113 Bonn, Germany
We pass on your e-mail address and/or telephone number to the provider pursuant to Art. 6(1)(a) GDPR prior to delivery of the goods for the purpose of arranging a delivery date or for delivery notification, provided that you have given your express consent to this during the ordering process. Otherwise, for the purpose of delivery, we only pass on the name of the recipient and the delivery address to the provider pursuant to Art. 6(1)(b) GDPR. The data is only passed on insofar as this is necessary for the delivery of the goods. In this case, it is not possible to arrange the delivery date with the provider in advance or to send a delivery notification.
Consent may be withdrawn at any time with effect for the future vis-à-vis the controller designated above or vis-à-vis the provider.
- DHL
As transport service provider, we use the following provider: DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn, Germany
We pass on your e-mail address and/or telephone number to the provider pursuant to Art. 6(1)(a) GDPR prior to delivery of the goods for the purpose of arranging a delivery date or for delivery notification, provided that you have given your express consent to this during the ordering process. Otherwise, for the purpose of delivery, we only pass on the name of the recipient and the delivery address to the provider pursuant to Art. 6(1)(b) GDPR. The data is only passed on insofar as this is necessary for the delivery of the goods. In this case, it is not possible to arrange the delivery date with the provider in advance or to send a delivery notification.
Consent may be withdrawn at any time with effect for the future vis-à-vis the controller designated above or vis-à-vis the provider.
- DPD
As transport service provider, we use the following provider: DPD Deutschland GmbH, Wailandtstraße 1, 63741 Aschaffenburg, Germany
We pass on your e-mail address and/or telephone number to the provider pursuant to Art. 6(1)(a) GDPR prior to delivery of the goods for the purpose of arranging a delivery date or for delivery notification, provided that you have given your express consent to this during the ordering process. Otherwise, for the purpose of delivery, we only pass on the name of the recipient and the delivery address to the provider pursuant to Art. 6(1)(b) GDPR. The data is only passed on insofar as this is necessary for the delivery of the goods. In this case, it is not possible to arrange the delivery date with the provider in advance or to send a delivery notification.
Consent may be withdrawn at any time with effect for the future vis-à-vis the controller designated above or vis-à-vis the provider.
8.3 Use of payment service providers (payment services)
- Google Pay
If you choose the payment method “Google Pay” of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”), the payment is processed via the “Google Pay” application of your mobile end device running at least Android 4.4 (“KitKat”) and equipped with an NFC function, by debiting a payment card stored with Google Pay or a payment system verified there (e.g. PayPal). For the authorisation of a payment via Google Pay of more than 25,- €, your mobile end device must first be unlocked using the verification measure set up in each case (such as facial recognition, password, fingerprint or pattern).
For the purpose of payment processing, the information you provided during the ordering process, together with the information about your order, is passed on to Google. Google then transmits your payment information stored in Google Pay, in the form of a uniquely assigned transaction number, to the originating website, by which a completed payment is verified. This transaction number does not contain any information about the real payment data of your means of payment stored with Google Pay, but is created and transmitted as a one-time valid numerical token. In all transactions via Google Pay, Google acts merely as an intermediary for processing the payment. The transaction is carried out exclusively in the relationship between the user and the originating website by debiting the means of payment stored with Google Pay.
Insofar as personal data is processed in the transmissions described, the processing is carried out exclusively for the purpose of payment processing pursuant to Art. 6(1)(b) GDPR.
Google reserves the right to collect, store and evaluate certain transaction-specific information for every transaction made via Google Pay. This includes the date, time and amount of the transaction, merchant location and description, a description of the goods or services purchased provided by the merchant, photos you have attached to the transaction, the name and e-mail address of the seller and buyer or of the sender and recipient, the payment method used, your description of the reason for the transaction and, where applicable, the offer associated with the transaction.
According to Google, this processing is carried out exclusively pursuant to Art. 6(1)(f) GDPR on the basis of the legitimate interest in proper accounting, the verification of transaction data and the optimisation and maintenance of the functionality of the Google Pay service.
Google also reserves the right to combine the processed transaction data with further information collected and stored by Google when other Google services are used.
The Google Pay terms of use can be found here:
https://payments.google.com
Further information on data protection at Google Pay can be found at the following Internet address:
https://payments.google.com
- Paypal
One or more online payment methods of the following provider are available on this website: PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg
If you select a payment method of the provider in which you make payment in advance, the payment data you provided during the ordering process (including name, address, bank and payment card information, currency and transaction number) as well as information about the contents of your order are passed on to the provider pursuant to Art. 6(1)(b) GDPR. In this case, your data is passed on exclusively for the purpose of payment processing with the provider and only insofar as this is necessary for that purpose.
If you select a payment method in which we perform in advance, you will also be asked during the ordering process to provide certain personal data (first name and surname, street, house number, postcode, town, date of birth, e-mail address, telephone number and, where applicable, details of an alternative means of payment).
In order to safeguard our legitimate interest in establishing your ability to pay in such cases, this data is forwarded by us to the provider pursuant to Art. 6(1)(f) GDPR for the purpose of a credit check. On the basis of the personal data provided by you as well as further data (such as shopping basket, invoice amount, order history, payment experience), the provider checks whether the payment option you have selected can be granted with regard to the risks of payment default and/or bad debt.
The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they are based on a scientifically recognised mathematical-statistical procedure. The calculation of the score values takes into account, among other things but not exclusively, address data.
You may object to this processing of your data at any time by sending a message to us or to the provider. However, the provider may remain entitled to process your personal data insofar as this is necessary for payment processing in accordance with the contract.
- Paypal Checkout
This website uses PayPal Checkout, an online payment system of PayPal which consists of PayPal’s own payment methods and local payment methods of third-party providers.
When paying via PayPal, credit card via PayPal, direct debit via PayPal or – if offered – “Pay Later” via PayPal, we pass on your payment data as part of the payment processing to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal"). The data is passed on pursuant to Art. 6(1)(b) GDPR and only insofar as this is necessary for payment processing.
For the payment methods credit card via PayPal, direct debit via PayPal or – if offered - “Pay later” via PayPal – PayPal reserves the right to carry out a credit check. For this purpose, your payment data may be passed on to credit reference agencies pursuant to Art. 6(1)(f) GDPR on the basis of PayPal’s legitimate interest in establishing your ability to pay. PayPal uses the result of the credit check with regard to the statistical probability of payment default for the purpose of deciding whether to provide the respective payment method. The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they are based on a scientifically recognised mathematical-statistical procedure. The calculation of the score values takes into account, among other things but not exclusively, address data. You may object to this processing of your data at any time by sending a message to PayPal. However, PayPal may remain entitled to process your personal data insofar as this is necessary for payment processing in accordance with the contract.
If the PayPal payment method “purchase on account” is available and selected, your payment data will first be transmitted to PayPal in preparation for the payment, whereupon PayPal forwards it to Ratepay GmbH, Franklinstraße 28-29, 10587 Berlin (“Ratepay") for the execution of the payment. The legal basis in each case is Art. 6(1)(b) GDPR. In this case, RatePay carries out an identity and credit check in its own name in order to establish your ability to pay in accordance with the principle already described above and passes on your payment data to credit reference agencies on the basis of the legitimate interest in establishing ability to pay pursuant to Art. 6(1)(f) GDPR. A list of the credit reference agencies which Ratepay may use can be found here: https://www.ratepay.com
When using the payment method of a local third-party provider, your payment data is first passed on to PayPal pursuant to Art. 6(1)(b) GDPR in preparation for the payment. Depending on your selection of an available local payment method, PayPal then transmits your payment data pursuant to Art. 6(1)(b) GDPR to the corresponding provider for the execution of the payment:
- Apple Pay (Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland)
- Google Pay (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland)
- iDeal (Currence Holding BV, Beethovenstraat 300 Amsterdam, Netherlands)
- bancontact (Bancontact Payconiq Company, Rue d'Arlon 82, 1040 Brussels, Belgium)
- blik (Polski Standard Płatności sp. z o.o., ul. Czerniakowska 87A, 00-718 Warsaw, Poland)
- eps (PSA Payment Services Austria GmbH, Handelskai 92, Gate 2
1200 Vienna, Austria)
- MyBank (PRETA S.A.S, 40 Rue de Courcelles, F-75008 Paris, France)
- Przelewy24 (PayPro SA, Kanclerska 15A, 60-326 Poznań, Poland)
For further information on data protection, please refer to PayPal’s privacy policy: https://www.paypal.com
- Shopify Payments
One or more online payment methods of the following provider are available on this website: Shopify International Limited, Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland
If you select a payment method of the provider in which you make payment in advance (such as credit card payment), the payment data you provided during the ordering process (including name, address, bank and payment card information, currency and transaction number) as well as information about the contents of your order are passed on to the provider pursuant to Art. 6(1)(b) GDPR. In this case, your data is passed on exclusively for the purpose of payment processing with the provider and only insofar as this is necessary for that purpose.
9) Web analytics services
Google Analytics 4
This website uses Google Analytics 4, a web analytics service of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"), which enables an analysis of your use of our website.
By default, when you visit the website, Google Analytics 4 sets cookies, which are stored as small text modules on your end device and collect certain information. The scope of this information also includes your IP address, which is, however, truncated by Google by the last digits in order to exclude any direct identification of a person.
The information is transferred to Google servers and further processed there. Transfers to Google LLC, based in the USA, are also possible.
Google uses the information collected on our behalf to evaluate your use of the website, to compile reports on website activity for us and to provide further services associated with website use and Internet use. The truncated IP address transmitted by your browser within the scope of Google Analytics is not merged with other Google data. The data collected within the scope of the use of Google Analytics 4 is stored for a period of two months and then deleted.
All processing operations described above, in particular the setting of cookies on the end device used, are carried out only if you have given us your express consent to this pursuant to Art. 6(1)(a) GDPR.
Without your consent, Google Analytics 4 will not be used during your visit to the site. You may withdraw your consent at any time with effect for the future. To exercise your right of withdrawal, please deactivate this service via the “cookie consent tool” provided on the website.
We have concluded a data processing agreement with Google, which ensures the protection of our site visitors’ data and prohibits any unauthorised disclosure to third parties.
Further legal information on Google Analytics 4 can be found at https://business.safety.google
Demographic characteristics
Google Analytics 4 uses the special function “demographic characteristics” and can use it to create statistics that make statements about the age, gender and interests of site visitors. This is done by analysing advertising and information from third-party providers. This allows target groups for marketing activities to be identified. However, the data collected cannot be attributed to any specific person and is deleted after being stored for a period of two months.
Google Signals
As an extension to Google Analytics 4, Google Signals may be used on this website in order to have cross-device reports generated. If you have activated personalised ads and have linked your devices to your Google account, Google may, subject to your consent to the use of Google Analytics pursuant to Art. 6(1)(a) GDPR, analyse your usage behaviour across devices and create database models, including on cross-device conversions. We do not receive any personal data from Google, only statistics. If you wish to stop the cross-device analysis, you can deactivate the "Personalised advertising" function in the settings of your Google account. To do so, follow the instructions on this page: https://support.google.com
Further information on Google Signals can be found at the following link: https://support.google.com
UserIDs
As an extension to Google Analytics 4, the "UserIDs" function may be used on this website. If you have consented to the use of Google Analytics 4 pursuant to Art. 6(1)(a) GDPR, have set up an account on this website and log in to this account on different devices, your activities, including conversions, may be analysed across devices.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision of the European Commission, ensures compliance with the European level of data protection.
10) Retargeting/ remarketing and conversion tracking
10.1 Meta Pixel with advanced matching
Within our online offering, we use the "Meta Pixel" service of the following provider in advanced matching mode: Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland ("Meta")
If a user clicks on an advertisement placed by us on Facebook or Instagram, "Meta Pixel" adds a parameter to the URL of our linked page. After redirection, this URL parameter is then entered into the user’s browser by a cookie which our linked page itself sets. In addition, this cookie records specific customer data, such as the e-mail address, which we collect on our website linked to the Facebook or Instagram advertisement during processes such as purchase completions, account logins or registrations (advanced matching). The cookie is then read and enables the transmission of the data, including the specific customer data, to Meta.
We use "Meta Pixel" with advanced matching in order to make our advertisements (so-called "Ads") on Facebook and/or Instagram more effective and to ensure that they correspond to the interests of users or exhibit certain characteristics (e.g. interests in certain topics or products, which are determined on the basis of the websites visited) which we transmit to Meta (so-called "Custom Audiences").
In addition, we analyse the effectiveness of our advertisements by tracking whether users have been redirected to our website after clicking on an advertisement (conversion). Compared with the standard version of "Meta Pixel", the advanced matching function helps us to measure the effectiveness of our advertising campaigns more accurately by recording more attributed conversions.
All transmitted data is stored and processed by Meta, so that an assignment to the respective user profile is possible and Meta can use the data for its own advertising purposes in accordance with Meta’s data use policy (https://www.facebook.com
All processing operations described above, in particular the setting of cookies for reading information on the end device used, are carried out only if you have given us your express consent to this pursuant to Art. 6(1)(a) GDPR. You may withdraw your consent at any time with effect for the future by deactivating this service in the “cookie consent tool” provided on the website.
We have concluded a data processing agreement with the provider, which ensures the protection of our site visitors’ data and prohibits any unauthorised disclosure to third parties.
The information generated by Meta is generally transferred to a Meta server and stored there; in this context, it may also be transferred to servers of Meta Platforms Inc. in the USA.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision of the European Commission, ensures compliance with the European level of data protection.
10.2 Google Ads conversion tracking
This website uses the online advertising programme "Google Ads" and, within the scope of Google Ads, the conversion tracking of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). We use the Google Ads offering to draw attention to our attractive offers on external websites with the help of advertising material (so-called Google Adwords). In relation to the data of the advertising campaigns, we can determine how successful the individual advertising measures are. In doing so, we pursue the aim of showing you advertising that is of interest to you, making our website more interesting for you and achieving a fair calculation of the advertising costs incurred.
The cookie for conversion tracking is set when a user clicks on an Ads advertisement placed by Google. Cookies are small text files which are stored on your end device. These cookies generally lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognise that the user clicked on the advertisement and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies can therefore not be tracked across the websites of Google Ads customers. The information obtained with the help of the conversion cookie is used to create conversion statistics for Google Ads customers who have opted for conversion tracking. The customers learn the total number of users who clicked on their advertisement and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information by which users can be personally identified. Within the scope of the use of Google Ads, personal data may also be transferred to the servers of Google LLC. in the USA.
Details of the processing operations triggered by Google Ads conversion tracking and of Google’s handling of data from websites can be found here: https://policies.google.com
All processing operations described above, in particular the setting of cookies for reading information on the end device used, are carried out only if you have given us your express consent to this pursuant to Art. 6(1)(a) GDPR. You may withdraw your consent at any time with effect for the future by deactivating this service in the “cookie consent tool” provided on the website.
You may also permanently object to the setting of cookies by Google Ads conversion tracking by downloading and installing the Google browser plug-in available at the following link:
https://support.google.com
Please note that certain functions of this website may not be available or may only be available to a limited extent if you have deactivated the use of cookies.
Google’s privacy policy can be viewed here: https://business.safety.google
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision of the European Commission, ensures compliance with the European level of data protection.
11) Site functionalities
11.1 Facebook plugins
Our website uses plugins of the social network of the following provider: Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland
These plugins enable direct interactions with content on the social network.
In order to increase the protection of your data when visiting our website, the plugins are initially integrated into the page in deactivated form by means of a so-called “2-click” or “Shariff” solution.
This integration ensures that no connection to the provider’s servers is yet established when a page of our website containing such plugins is accessed.
Only when you activate the plugins and thereby give your consent to the data transmission pursuant to Art. 6(1)(a) GDPR does your browser establish a direct connection to the provider’s servers. In doing so, regardless of whether you are logged in to an existing user profile, information about the end device you are using (including your IP address), your browser and your browsing history is transmitted to the provider to a certain extent and, where applicable, further processed there.
If you are logged in to an existing user profile on the provider’s social network, information about interactions carried out via the plugins is also published there and displayed to your contacts.
You may withdraw your consent at any time by deactivating the activated plugin by clicking on it again. However, the withdrawal has no effect on data that has already been transferred to the provider.
Data may also be transferred to: Meta Platforms Inc., USA
We have concluded a data processing agreement with the provider, which ensures the protection of our site visitors’ data and prohibits any unauthorised disclosure to third parties.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision of the European Commission, ensures compliance with the European level of data protection.
11.2 Instagram plugins
Our website uses plugins of the social network of the following provider: Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland
These plugins enable direct interactions with content on the social network.
In order to increase the protection of your data when visiting our website, the plugins are initially integrated into the page in deactivated form by means of a so-called “2-click” or “Shariff” solution.
This integration ensures that no connection to the provider’s servers is yet established when a page of our website containing such plugins is accessed.
Only when you activate the plugins and thereby give your consent to the data transmission pursuant to Art. 6(1)(a) GDPR does your browser establish a direct connection to the provider’s servers. In doing so, regardless of whether you are logged in to an existing user profile, information about the end device you are using (including your IP address), your browser and your browsing history is transmitted to the provider to a certain extent and, where applicable, further processed there.
If you are logged in to an existing user profile on the provider’s social network, information about interactions carried out via the plugins is also published there and displayed to your contacts.
You may withdraw your consent at any time by deactivating the activated plugin by clicking on it again. However, the withdrawal has no effect on data that has already been transferred to the provider.
Data may also be transferred to: Meta Platforms Inc., USA
We have concluded a data processing agreement with the provider, which ensures the protection of our site visitors’ data and prohibits any unauthorised disclosure to third parties.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision of the European Commission, ensures compliance with the European level of data protection.
11.3 - hCaptcha
On this website we use the CAPTCHA service of the following provider: Intuition Machines, Inc., 350 Alabama St, San Francisco, CA 94110, USA
The service checks whether an input is made by a natural person or improperly by machine and automated processing, and blocks spam, DDoS attacks and similar automated malicious access. In order to ensure that an action is performed by a human and not by an automated bot, the provider collects the IP address of the end device used, identification data of the browser and operating system type used, as well as the date and duration of the visit, and transmits this data to the provider’s servers for evaluation.
The legal basis is our legitimate interest in establishing individual responsibility on the Internet and in preventing misuse and spam pursuant to Art. 6(1)(f) GDPR.
We have concluded a data processing agreement with the provider, which ensures the protection of our site visitors’ data and prohibits any unauthorised disclosure to third parties.
For the transfer of data to the USA, the provider relies on standard contractual clauses of the European Commission, which are intended to ensure compliance with the European level of data protection.
11.4 Google Customer Reviews (formerly Google Trusted Stores programme)
We work together with Google within the scope of the “Google Customer Reviews” programme. The provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). This programme gives us the opportunity to obtain customer reviews from users of our website. In this process, after making a purchase on our website, you will be asked whether you wish to take part in an e-mail survey by Google.
If you give your consent pursuant to Art. 6(1)(a) GDPR, we transmit your e-mail address to Google. You will receive an e-mail from Google Customer Reviews asking you to rate your purchasing experience on our website. The rating you submit will then be aggregated with our other ratings and displayed in our Google Customer Reviews badge and in our Merchant Center dashboard. In addition, your rating will be used for Google Seller Ratings. Within the scope of the use of Google Customer Reviews, personal data may also be transferred to the servers of Google LLC. in the USA.
You may withdraw your consent at any time by sending a message to the controller responsible for the data processing or to Google.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision of the European Commission, ensures compliance with the European level of data protection.
Further information on Google’s privacy policy can be found here: https://business.safety.google
12) Tools and miscellaneous
Cookie consent tool
This website uses a so-called “cookie consent tool” to obtain effective user consent for cookies and cookie-based applications which require consent. The “cookie consent tool” is displayed to users when they access the site in the form of an interactive user interface on which consent for certain cookies and/or cookie-based applications can be given by ticking a box. Through the use of the tool, all cookies/services which require consent are only loaded if the respective user gives the corresponding consent by ticking a box. This ensures that such cookies are only set on the respective user’s end device if consent has been given.
The tool sets technically necessary cookies in order to save your cookie preferences. As a rule, no personal user data is processed in this process.
If, in individual cases, personal data (such as the IP address) is nevertheless processed for the purpose of storing, assigning or logging cookie settings, this is done pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in legally compliant, user-specific and user-friendly consent management for cookies and thus in a legally compliant design of our website.
A further legal basis for the processing is also Art. 6(1)(c) GDPR. As the controller, we are subject to the legal obligation to make the use of technically unnecessary cookies dependent on the respective user consent.
Where necessary, we have concluded a data processing agreement with the provider, which ensures the protection of our site visitors’ data and prohibits any unauthorised disclosure to third parties.
Further information on the operator and the setting options of the cookie consent tool can be found directly in the corresponding user interface on our website.
13) Rights of the data subject
13.1 The applicable data protection law grants you the following data subject rights (rights of access and intervention) vis-à-vis the controller with regard to the processing of your personal data, whereby reference is made to the legal basis cited for the respective conditions of exercise:
- Right of access pursuant to Art. 15 GDPR;
- Right to rectification pursuant to Art. 16 GDPR;
- Right to erasure pursuant to Art. 17 GDPR;
- Right to restriction of processing pursuant to Art. 18 GDPR;
- Right to notification pursuant to Art. 19 GDPR;
- Right to data portability pursuant to Art. 20 GDPR;
- Right to withdraw consent given pursuant to Art. 7(3) GDPR;
- Right to lodge a complaint pursuant to Art. 77 GDPR.
13.2 RIGHT TO OBJECT
IF, IN THE COURSE OF A BALANCING OF INTERESTS, WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE PROCESSING THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO CONTINUE PROCESSING IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS.
IF YOUR PERSONAL DATA IS PROCESSED BY US FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING. YOU MAY EXERCISE THE OBJECTION AS DESCRIBED ABOVE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.
14) Duration of storage of personal data
The duration of storage of personal data is determined by the respective legal basis, the purpose of processing and – where relevant – additionally by the respective statutory retention period (e.g. retention periods under commercial and tax law).
When personal data is processed on the basis of express consent pursuant to Art. 6(1)(a) GDPR, the data concerned is stored until you withdraw your consent.
If statutory retention periods exist for data which is processed within the scope of contractual or quasi-contractual obligations on the basis of Art. 6(1)(b) GDPR, this data is routinely deleted after expiry of the retention periods, provided that it is no longer required for the performance or initiation of a contract and/or we have no continuing legitimate interest in further storage.
When personal data is processed on the basis of Art. 6(1)(f) GDPR, this data is stored until you exercise your right to object pursuant to Art. 21(1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims.
When personal data is processed for the purpose of direct marketing on the basis of Art. 6(1)(f) GDPR, this data is stored until you exercise your right to object pursuant to Art. 21(2) GDPR.
Unless otherwise stated in the other information in this policy on specific processing situations, stored personal data is otherwise deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.























